Dictionary

A hard refresh clears your browser cache for a specific page, which forces it to load the most recent version of that page, including new scripts, styles, or features.

There are operating system- and browser-specific ways to hard refresh:

• Hold down the Shift key and click on the browser's refresh icon (should work across all browsers and operating systems)
• Windows: Ctrl + F5
• Macs: Cmd + Shift + R

Identity Provider (IdP), sometimes called an Identity Service Provider or Identity Assertion Provider, is an online service or website that authenticates users on the Internet by means of security tokens. In this case, via SAML 2.0.

The Online Writing Lab provides style guides and tutorial writing services.

Service provider (SP) is the term used for a 3rd party application that consumes login information from identity providers.

In this case, KnowledgeOwl acts as the SP which allows users / readers to log in via an outside system such as Okta.